How Software Fundamentally Improves the EV Charging Experience

In our first blog post, we explored why charging electric vehicles still comes with challenges. The good news: many of these issues can be effectively addressed through software solutions.

Electric vehicles are not refueled but must be charged at a charging station. When this does not take place at home, both drivers and providers of electric vehicles are primarily faced with two major challenges:

• A charging process takes longer than conventional refueling – a charging point can therefore be occupied for a longer period of time
• There are generally significantly fewer charging stations than gas stations

Software solutions address exactly these points. Companies such as automotive manufacturers and mobility service providers can offer digital products that support drivers in finding and reserving charging stations, as well as in carrying out, monitoring, and billing charging processes – either directly in the vehicle or via a smartphone app (e.g. by means of a digital twin).

The result is a significantly improved charging experience. Drivers can:

• Reserve charging stations in advance and avoid waiting times
• View the current charging status at any time
• Start, pause, or resume charging processes flexibly
• Receive forecasts of expected charging time and costs

Ideally, the charging process is automatically billed immediately after completion. In the long term, users can even optimize costs by aligning electricity consumption with the tariff curve of the energy provider.

The charging infrastructure for electric vehicles can be optimized at various points through software solutions and made more convenient for the customer. A secure, reliable, and end-to-end IT integration is essential for this. For example, to seamlessly integrate the payment process into the charging infrastructure, a secure connection between energy providers, charging station operators, vehicles, drivers, and payment providers is required.

But how can such end-to-end IT integration be ensured and what needs to be considered? jambit supports companies in the design and implementation of holistic concepts and incorporates experience gained from numerous relevant projects. From searching and reserving charging points to displaying the charging status and planning onward journeys in app or web, jambit supports companies with individual software solutions.

Projects for customers such as Daimler and BMW have already been successfully implemented in the past. For example, the service landscape newly developed by jambit for Daimler’s EQ brand today forms the productive backbone for its entire electric fleet in the US, Europe, and Asia.

As a holistic digitalization partner, jambit delivered everything from a single source – from cloud solutions to user interface components, from backend services to mobile app integration. Through global scalability as well as Android and iOS libraries developed by jambit as a foundation for future applications, the service landscape is designed in such a way that new features and products can be developed quickly and cost-efficiently in the long term.

As a software service provider, jambit has been successfully delivering projects in the automotive sector for over 25 years. In doing so, the company has not only witnessed the digital transformation of the industry from an early stage but has also actively helped shape it in numerous cross-OEM projects.

In developing innovative custom solutions, jambit relies on the latest technologies and many years of industry experience. The company often works in interdisciplinary teams and follows agile methods. Sustainability is also a key priority and is firmly anchored in the company’s core principles. This makes it all the more motivating to contribute to more sustainable products through its projects.